MASTER TERMS OF SERVICE AND SUBSCRIBER AGREEMENT

Effective Date: 23/09/2026

Last Updated: 22/09/2026

These Master Terms of Service and Subscriber Agreement (“Agreement”) govern access to; and use of the website, mobile applications, online platform, marketplace, databases, tools, communications services, recruitment-related services, career services, and other services provided by FYLLED LIMITED, its nominees, affiliates, and associated entities, a company incorporated under the laws of Jamaica (“Company,” “we,” “us,” or “our”).

By creating an account; clicking “I Agree;” subscribing to a service; making a payment; posting an opportunity; applying for an opportunity; or otherwise accessing or using the Platform, you (“Subscriber,” “you,” or “your”) agree to be legally bound by this Agreement.

If you do not agree to these Terms, you must not create an account or use the Services.

1. DEFINITIONS

For purposes of this Agreement:

“Account” means the user account or profile created to access the Platform.

“Candidate” means an individual worker who uses the Platform to seek employment, contracts, assignments, gigs, projects, or other work opportunities.

“Employer/workplace” means an individual, company, organization, agency, recruiter, contractor, or other entity that uses the Platform to identify or engage Candidates.

“Job Opportunity” means an employment position, contract, assignment, project, gig, internship, volunteer opportunity, or other work-related opportunity displayed or communicated through the Platform.

“Platform” means the Company’s website, applications, software, databases, portals, communication systems, and related digital services.

“Services” means all free and paid services made available by the Company through the Platform.

“Subscriber” means any person or organization that registers for, accesses, purchases, or uses any Service.

“Subscription” means any recurring or fixed-term paid access to specified Services.

“Content” means information, text, photographs, videos, documents, resumes, profiles, job advertisements, messages, applications, reviews, ratings, and other materials submitted, uploaded, transmitted, or displayed through the Platform.

2. ACCEPTANCE OF THIS AGREEMENT

By using the Platform, you acknowledge that:

You have read and understood this Agreement;
You agree to comply with it;
You have the legal capacity to enter into a binding contract;
The information you provide to us is accurate and complete;
You will update your information when necessary;
You will comply with all applicable laws and regulations.

Where a Subscriber is an organization, the individual accepting this Agreement represents that they have authority to bind that organization.

3. ELIGIBILITY

You must satisfy any minimum age or legal eligibility requirements applicable to the Services.

If a particular Service has additional eligibility requirements, those requirements will be disclosed before you access or purchase that Service.

You may not create an account on behalf of another person without authorization.

The Company reserves the right to refuse registration or suspend an Account where it reasonably believes that the Subscriber does not meet applicable eligibility requirements.

4. REGISTRATION AND ACCOUNT SECURITY

To access certain Services, you may be required to create an Account.

You agree to:

provide truthful, accurate, current, and complete information;
maintain the confidentiality of your login credentials;
immediately notify us of unauthorized use of your Account;
maintain accurate contact and payment information;
not permit another person to use your Account where such sharing is prohibited.

You are responsible for activity conducted through your Account unless you promptly notify us of unauthorized access.

We may suspend or terminate an Account where we reasonably believe that the Account is being misused, compromised, or operated in violation of this Agreement.

5. DESCRIPTION OF THE SERVICES

The Platform may provide services including:

access to employment and work opportunities;
job searching and job matching;
candidate profiles;
employer profiles;
resume and profile services;
recruitment-related tools;
application management;
communication between Candidates/Workers and Employers/Workplaces;
career development resources;
training and educational resources;
advertising and promotional services;
premium subscriptions;
employer referral services;
candidate placement or referral services;
professional services;
digital products;
other services introduced from time to time.

The Company may add, modify, suspend, or discontinue Services at any time, subject to applicable law and any specific contractual obligations applicable to a paid Service.

6. THE PLATFORM IS NOT A GUARANTEE OF EMPLOYMENT

Unless expressly stated in a separate written agreement, the Company does not guarantee:

that a Candidate will obtain employment;
that a Candidate will receive an interview;
that an Employer will successfully engage a Candidate;
that a Job Opportunity will remain available;
that information supplied by another Subscriber is accurate;
that a particular salary, compensation, benefit, or working condition will be offered;
that any employment relationship will be created or maintained.

The Platform facilitates connections and provides tools and information. The ultimate decision to hire, engage, contract with, or work with another person or organization remains with the relevant parties.

7. INDEPENDENT RELATIONSHIP BETWEEN USERS

Unless expressly stated otherwise in a separate written agreement, the Company is not the employer of Candidates who use the Platform, nor is the Company the agent or servant of the Employer/Workplace.

A Candidate’s relationship with an Employer is determined by the agreement between those parties and applicable law.

The Company does not automatically become a party to an employment contract, independent contractor agreement, consultancy agreement, or other agreement formed between Subscribers.

Subscribers are responsible for determining the legal nature of their relationship and complying with applicable employment, tax, immigration, labor, health and safety, licensing, and other laws.

8. JOB OPPORTUNITIES AND EMPLOYER CONTENT

Employers are solely responsible for the accuracy and legality of Job Opportunities they post.

Employers must not post opportunities that are:

fraudulent;
misleading;
discriminatory where prohibited by law;
unlawful;
deceptive;
unrelated to genuine work;
designed to obtain personal information improperly;
designed to obtain money from Candidates through fraud;
otherwise prohibited by the Company.

The Company may review, edit, reject, remove, or disable Job Opportunities at its discretion.

The Company does not guarantee that every Job Opportunity has been independently verified.

Candidates should independently evaluate opportunities, Employers, compensation, contracts, working conditions, and requests for money or personal information before accepting an opportunity.

9. CANDIDATE INFORMATION

Candidates are responsible for ensuring that their resumes, profiles, qualifications, certifications, employment history, references, and other information are accurate.

Candidates must not:

falsely represent qualifications;
impersonate another person;
submit fraudulent documents;
misrepresent employment history;
falsely claim professional licenses or certifications;
provide misleading information to Employers or the Company.

Employers are responsible for conducting any additional verification they consider appropriate before engaging a Candidate as a Worker or in any other capacity.

10. USER CONTENT

You retain ownership of Content that you lawfully own and submit to the Platform.

By uploading or submitting Content, you grant the Company a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, distribute, and otherwise use that Content as reasonably necessary to provide, operate, improve, market, and secure the Services.

You represent that:

you own or have permission to use the Content;
your Content does not infringe another person’s rights;
your Content does not violate applicable law;
your Content does not contain malicious software;
your Content is not fraudulent or misleading.

We may remove Content that violates this Agreement or applicable law without notice.

11. PROHIBITED CONDUCT

You must not use the Platform to:

commit fraud or facilitate fraud;
impersonate another person or organization;
provide false or misleading information;
harass, threaten, stalk, abuse, or discriminate against another person;
upload malicious software;
interfere with Platform operations;
attempt unauthorized access to another Account;
scrape or systematically extract Platform data without authorization;
collect personal information unlawfully;
distribute spam;
advertise illegal activities;
post fraudulent employment opportunities;
request inappropriate payments from Candidates or others in the community;
use the Platform for unlawful purposes;
circumvent subscription or access restrictions;
resell Platform access without authorization;
reverse engineer or improperly reproduce Platform technology;
infringe intellectual-property rights;
manipulate reviews, rankings, applications, or other Platform features;
engage in conduct that could damage the Company or other Subscribers.

12. SUBSCRIPTIONS AND PAID SERVICES

Certain Services require payment.

Before purchasing a paid Service, the applicable price, billing period, features, and material conditions will be presented to you.

By purchasing a Subscription, you authorize the Company or its authorized payment processor to charge the applicable fees using your selected payment method.

Unless otherwise stated:

subscriptions may renew automatically;
recurring charges will continue until cancellation;
cancellation prevents future renewal but does not necessarily create a refund for the current billing period;
fees already paid are non-refundable except where required by law or expressly stated otherwise.

The Company may change subscription prices by providing reasonable advance notice where required by law.

13. FREE SERVICES

Certain Services may be offered without charge.

The Company may modify, limit, suspend, or discontinue free Services at any time, subject to applicable law.

Free Services do not create an entitlement to continued access.

14. FEES, TAXES, AND PAYMENT PROCESSING

You are responsible for applicable charges associated with your selected Services.

Unless expressly stated otherwise, prices do not include taxes, government charges, bank charges, currency-conversion charges, or other third-party fees that may apply.

Payment processing may be performed by third-party payment providers.

The Company does not store payment-card information except to the extent necessary and permitted for the operation of the Services.

You authorize the applicable payment provider to process transactions according to its applicable terms.

15. CANCELLATION

You may cancel a Subscription using the cancellation method provided through the Platform or by contacting the Company at:

fylledofficial@gmail.com

Cancellation will generally take effect at the end of the applicable paid subscription period unless otherwise stated.

Cancellation does not eliminate amounts already owed.

The Company may suspend or terminate Services for non-payment, fraud, misuse, or breach of this Agreement.

16. REFUNDS

Refund eligibility will depend on the particular Service purchased and the refund policy displayed at the time of purchase.

Nothing in this Agreement excludes or limits any mandatory refund, cancellation, or consumer rights that cannot lawfully be excluded.

Where a refund is approved, the Company may issue it to the original payment method unless otherwise required.

17. INTELLECTUAL PROPERTY

The Platform and its underlying technology, design, branding, trademarks, logos, software, databases, text, graphics, systems, and other materials are owned by or licensed to the Company and are protected by applicable intellectual-property laws.

Except as expressly permitted by this Agreement, you may not:

copy;
reproduce;
modify;
distribute;
sell;
license;
publish;
reverse engineer;
create derivative works from;
commercially exploit

any protected portion of the Platform without prior written authorization.

18. THIRD-PARTY SERVICES AND LINKS

The Platform may contain links to or integrations with third-party websites, payment processors, employers, recruiters, training providers, advertisers, or other services.

Third-party services are governed by their own terms and privacy policies.

The Company is not responsible for third-party websites, products, services, representations, availability, security, or content.

19. COMMUNICATIONS

By creating an Account, you consent to receive communications reasonably necessary to administer your Account and provide the Services.

These may include:

account notifications;
security notices;
service announcements;
transaction confirmations;
subscription notices;
job opportunity notifications;
messages from other Platform users;
customer-service communications.

Where required by law, promotional communications will be subject to applicable consent and opt-out requirements.

20. PRIVACY AND DATA PROTECTION

The Company will collect, use, store, disclose, and otherwise process personal information in accordance with its applicable Privacy Policy and applicable data-protection laws.

By using the Platform, you acknowledge that information you provide may be processed for purposes including:

creating and administering your Account;
providing matching services;
facilitating communications;
processing payments;
improving Services;
preventing fraud and abuse;
complying with legal obligations;
providing requested services.

You should review the Company’s Privacy Policy before using the Platform.

Privacy Policy: https://fylledja.com/privacy-policy

21. EMPLOYMENT DISCRIMINATION AND EQUAL OPPORTUNITY

Subscribers must comply with applicable laws concerning discrimination, harassment, employment, accessibility, and equal opportunity.

The Company may remove content or restrict Accounts where it reasonably believes that a Subscriber is using the Platform unlawfully.

The Company does not authorize discrimination or unlawful exclusion through the Platform.

22. VERIFICATION AND BACKGROUND CHECKS

Where the Company provides verification, credential-checking, identity verification, background-checking, or similar services, the scope and limitations of that service will be disclosed separately.

Unless expressly stated otherwise, the Company does not guarantee the accuracy or completeness of information supplied by a Subscriber or third party.

Subscribers remain responsible for conducting any additional verification appropriate to their circumstances.

23. SECURITY

We use commercially reasonable measures designed to protect the Platform and information processed through it.

However, no internet-based service can be guaranteed to be completely secure.

You acknowledge that electronic communications and data transmission involve risks that cannot be entirely eliminated.

You must promptly report suspected security breaches or unauthorized Account activity.

24. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

THE COMPANY DOES NOT WARRANT THAT:

THE PLATFORM WILL ALWAYS BE AVAILABLE;
THE SERVICES WILL BE ERROR-FREE;
JOB OPPORTUNITIES WILL RESULT IN EMPLOYMENT;
INFORMATION PROVIDED BY USERS WILL ALWAYS BE ACCURATE;
THE PLATFORM WILL MEET EVERY USER’S PARTICULAR REQUIREMENTS;
THE PLATFORM WILL BE COMPLETELY SECURE OR FREE FROM HARMFUL CODE.

NOTHING IN THIS SECTION EXCLUDES A WARRANTY OR RIGHT THAT CANNOT LAWFULLY BE EXCLUDED.

25. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS, EMPLOYMENT, OPPORTUNITIES, DATA, GOODWILL, OR REVENUE ARISING FROM OR RELATED TO USE OF THE PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO A PAID SERVICE SHALL NOT EXCEED THE GREATER OF:

(a) THE AMOUNT YOU PAID TO THE COMPANY FOR THE RELEVANT SERVICE DURING THE [6/12] MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

(b) $3,500.00 JMB, SUBJECT TO APPLICABLE LAW.

Nothing in this Agreement limits liability that cannot legally be limited or excluded.

26. INDEMNIFICATION

To the maximum extent permitted by law, you agree to indemnify and hold harmless the Company, its directors, officers, employees, contractors, affiliates, agents, and service providers from claims, liabilities, damages, losses, costs, and reasonable legal expenses arising from:

your breach of this Agreement;
your unlawful conduct;
your Content;
your violation of another person’s rights;
your misuse of the Platform;
your relationship or dealings with another Subscriber;
information or representations you provide through the Platform.

27. DISPUTES BETWEEN SUBSCRIBERS

The Company is not responsible for disputes between Candidates, Employers, recruiters, contractors, or other Subscribers.

Subscribers should attempt to resolve disputes directly where appropriate.

The Company may, but is not obligated to, assist with disputes or investigate alleged misconduct.

Nothing in this section prevents a Subscriber from exercising rights available under applicable law.

28. SUSPENSION AND TERMINATION

The Company may suspend or terminate your Account or access to Services where reasonably necessary because of:

breach of this Agreement;
fraud or suspected fraud;
unlawful conduct;
security concerns;
non-payment;
abuse of another Subscriber;
misuse of the Platform;
provision of materially false information;
conduct that threatens the integrity or operation of the Platform.

Where appropriate and legally required, the Company will provide notice and an opportunity to remedy the breach. Where standards of safety are indicated such standards are presumed to be in keeping with general, ordinary and reasonable stasndards.

Upon termination, your right to access the applicable Services will cease.

Provisions that by their nature should survive termination—including intellectual property, payment obligations, disclaimers, liability limitations, indemnification, and dispute provisions—will survive.

29. ACCOUNT DELETION

You may request deletion of your Account subject to:

applicable legal obligations;
legitimate business records;
outstanding financial obligations;
fraud prevention requirements;
dispute resolution;
information that must legally be retained.

Deletion of an Account does not necessarily delete information that the Company is legally required or permitted to retain.

30. CHANGES TO THESE TERMS

The Company may update this Agreement from time to time.

When material changes are made, the Company will provide notice through reasonable means.

Your continued use of the Platform after the effective date of updated Terms constitutes acceptance of the updated Agreement, to the extent permitted by law.

31. ELECTRONIC CONTRACTING

You agree that clicking an acceptance button, checking an electronic box, submitting an online form, purchasing a Service, or otherwise affirmatively indicating acceptance constitutes your electronic signature and agreement to this Agreement.

Electronic records of your acceptance may be retained by the Company and may constitute evidence of your agreement.

You agree that electronic communications and records may be used for contractual and administrative purposes, subject to applicable law.

32. NOTICES

Notices to the Company should be sent to:

FulFylled Staffing Solutions Limited Aboukir, Cave Valley PO, St. Ann fylledofficial@gmail.com 876-331-6714

Notices to Subscribers may be delivered through the email address associated with their Account, through the Platform, or by other legally permitted means.

33. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of JAMAICA, without regard to conflict-of-law principles, except to the extent mandatory law requires otherwise.

34. DISPUTE RESOLUTION AND JURISDICTION

Before commencing formal proceedings, the parties should make reasonable efforts to resolve a dispute through good-faith communication.

If a dispute cannot be resolved informally, it shall be submitted to the courts or other dispute-resolution forum having jurisdiction under applicable law.

Nothing in this provision prevents a party from seeking urgent injunctive or other equitable relief where legally available.

35. SEVERABILITY

If any provision of this Agreement is determined to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.

The remaining provisions shall continue in full force and effect after such severance.

36. NO WAIVER

A failure by the Company to enforce any provision of this Agreement does not constitute a waiver of the Company’s right to enforce that provision later.

37. ASSIGNMENT

You may not assign or transfer your Account or rights under this Agreement without the Company’s prior written consent.

The Company may assign this Agreement in connection with a merger, acquisition, corporate restructuring, sale of assets, or other lawful business transaction.

38. ENTIRE AGREEMENT

This Agreement, together with the Privacy Policy, applicable Subscription terms, payment terms, and any additional terms expressly incorporated into the Services, constitutes the entire agreement between you and the Company concerning your use of the Platform.

If there is a conflict between these Terms and specific terms applicable to a particular paid Service, the specific terms will govern that Service to the extent of the conflict.

39. CUSTOMER ACKNOWLEDGMENT

By clicking “I AGREE,” you acknowledge that:

you have read these Terms of Service;
you understand them;
you agree to be legally bound by them;
you have had an opportunity to review the Privacy Policy;
you consent to electronic contracting;
you agree to comply with applicable laws;
you understand that use of the Platform does not guarantee employment or engagement.

40. ELECTRONIC ACCEPTANCE RECORD

Subscriber Name: ______________________________

Account Email: _________________________________

Account Type: ☐ Candidate ☐ Employer ☐ Employment Agency ☐ Other: __________________

Subscription/Service: ___________________________

Date Accepted: __________________________________

IP Address / Electronic Identifier: _______________

Terms Version: __________________________________

Electronic Acceptance: ☐ I AGREE TO THE MASTER TERMS OF SERVICE AND SUBSCRIBER AGREEMENT

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Fulfylled Staffing Solutions Limited Aboukir, Cave Valley PO, St Ann fylledofficial@gmail.com https://fylledja.com/ 23/09/2027 Version 1.0